How It Works

Simple process. Clear outcomes. No surprises.

We have kept this as straightforward as possible. You should know exactly what happens at every step, what it costs, and what you get.

The process

From first conversation to AI running in your business.

Most engagements follow this path. Some businesses need more, some need less. We will tell you honestly where you sit after the first conversation.

1

The Free 30-Minute Chat

No cost — no obligation

We start with a conversation. You tell us about your business — what you do, how you run it, where the friction is. We listen, ask a few questions, and give you an honest picture of where AI is likely to help and where it is not.

If it is not the right fit, we will tell you. There is no pitch at the end of this call. It is just a conversation between two business people.

How to book: Use the contact form on this site or call Bruce directly. We will find a time that works for you — including early mornings and evenings if that is when you are free.
2

The AI Business Diagnostic

Fixed fee — delivered in one session

This is where the real work starts. A structured 90-minute session — in person or via video — where we go through your business systematically against the five areas where AI delivers the most value for local businesses.

We use the 12X Diagnostic Framework. It is not a questionnaire. It is a conversation with a structure behind it. By the end, you will have a clear picture of what AI can do for your business, what to do first, and what to ignore.

You walk away with a written AI Opportunity Map — your three priorities, ranked, with plain-English notes on what each one involves and what it will cost to implement.

What you get: Written AI Opportunity Map · Tool recommendations · Setup notes · 30-day follow-up check-in included
3

Implementation

Optional — fixed fee per project

If you want us to implement the recommendations from your diagnostic, we can do that. Each implementation is scoped and priced separately — you know exactly what you are getting and what it costs before you commit.

We do not lock you into retainers or ongoing contracts. Some businesses want us to set everything up and train their team. Others prefer to take the Opportunity Map and implement it themselves. Both are fine.

Typical implementations: AI content workflow setup · Lead response automation · AI knowledge base for your team · Decision support system
4

Ongoing Support

Optional — as needed

AI tools change quickly. What works today may need updating in six months. We offer ongoing support for businesses that want a trusted person to call when something changes, breaks, or needs upgrading.

This is not a monthly retainer you pay regardless of whether you use it. It is support you access when you need it, at a fair hourly rate.

Fair price. Fixed fee. No surprises.

We price every engagement upfront. You know what you are paying before you commit to anything.

Free Chat

No cost

A 30-minute conversation to see if we are the right fit for your business.

  • 30 minutes via phone or video
  • Honest assessment of AI fit
  • No pitch, no pressure
Book Now

Implementation

Fixed fee per project

We implement the recommendations from your diagnostic. Scoped and priced before you commit.

  • Scoped from your Opportunity Map
  • Fixed price agreed upfront
  • Training included
  • 30-day support period
Ask About This

Things people usually ask.

Do I need to be tech-savvy?

No. We work with business owners who have never used AI before. Everything we set up is designed to be simple enough for you or your staff to use without ongoing technical support. If it is too complicated, we do not recommend it.

How long does the diagnostic take to book?

Usually within a week. We keep our schedule manageable so we can give every client proper attention. Book the free chat first and we will find a time that works.

What if AI is not right for my business?

We will tell you in the free chat. Not every business is ready for AI, and not every AI tool is worth the investment. We would rather give you an honest answer than take your money for something that will not deliver.

What kinds of businesses do you work with?

Local Australian businesses turning over $200,000 or more. Trades, retail, professional services, hospitality — we have worked across all of these. The diagnostic works for any business that has customers, staff, and operational complexity.

Do I have to implement everything in the Opportunity Map?

No. The map gives you three priorities. You can start with one, come back to the others later, or hand the map to someone on your team to implement. It is yours to use however makes sense for your business.

Start with the free chat.

30 minutes. No obligation. You will know by the end of the call whether this is right for your business.

Book a Free Chat
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